About Serve7

Canadian CX Experts. Better Experiences, Faster.

We help Canadian businesses get more from customer experience, fast. Your teams move quicker and with more confidence, serving customers in every channel with the latest AWS tools.

Trusted across Canada

Professional laughing with colleagues in a bright open office
1. AWS Advanced Tier Partner
2. Amazon Connect Service Delivery
3. Burlington, Ontario
4. Every Channel

Serve7 at a glance

A senior team that has spent its career in contact centres.

20+ Years in contact centres
200+ Contact centre migrations led
Advanced AWS Partner tier
Canada-first With executives who've run global operations

What you can count on

Fast delivery

We scope small, launch early and improve from there.

Modern tools

Amazon Connect Customer with AI across voice, chat, SMS and email.

AWS trusted

AWS Advanced Tier Partner with the Amazon Connect Service Delivery specialty.

One accountable team

The team that builds your contact centre also supports it after launch.

Built for teams that need to move faster

Your contact centre should get better every month, not every few years.

Delivery Team
1
Team from design to support
Our Focus
Amazon Connect Customer100%
Based inOntario
Engagement Phases
Effort by phase
Discover
Design
Deploy
Support

Agile delivery

Short cycles with working results you can test at each step.

Canadian focus

Ontario based, with deployments that keep your data in Canada.

Latest AWS tools

Agentic AI, real-time analytics and agent assist, set up for your use cases.

Confidence at go-live

Testing, training and hypercare, so your teams are ready on day one.

Meet the team behind Serve7

Serve7 is led by its co-founders, with solution architects and advisors who have spent their careers in contact centres.

Frank Mirecki, CEO and Co-Founder of Serve7
Frank Mirecki CEO & Co-Founder

Frank has spent 25+ years in contact centres and business phone systems, and still works directly with customers on their toughest CX challenges.

Vanja Andrin, CMO and Co-Founder of Serve7
Vanja Andrin CMO & Co-Founder

Vanja leads go-to-market and marketing, making sure customers understand what Serve7 does and how it gets them to their CX goals, one clear story at a time.

What Clients Can Expect

You get the same people from the first workshop to day-two support, and you always know where your project stands.

Clear Communication

We keep every stakeholder informed at every stage.

Transparent Collaboration

We work as an extension of your team.

Measurable Outcomes

Success is defined by results, not assumptions.

Your teams serve customers in every channel, with the latest tools and the confidence to move fast.

Talk to the people who will run your project

Contact us

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